They Won’t LET Me Buy an IPhone 5

Posted: September 21, 2012 in e-commerce, Uncategorized

This is a little hard to explain, but I just have to try.  I am trying to buy a brand new Iphone5, and pay FULL price for it because my Verizon Wireless plan still has 6 months left on it.   But neither Apple nor Verizon will sell it to me.  

Despite the fact that they would be getting the highest price possible for the device, both online stores AND customer service personnel for both companies were unable to take my money for a new phone.Image

In the case of Apple, because I had a plan that didn’t qualify for an Upgrade, their system kicked me back because selling me a phone without a plan was the same as selling an “unlocked” phone that could be used on several systems and their contracts with their partners don’t let them sell unlocked phones.

In the case of Verizon, their system just simply would not let me enter an order because I was not qualified for a subsidized upgrade.  Believe it or not, if you are NOT going to take a discount, their system would not let you buy the phone at top dollar.  The site first checks for you discount when you put in your phone number, and when you don’t get a discount it just says “Cannot Upgrade,” and adds the words “No change” when you try to click through for an order anyway.

In fact, the only opportunity I had to buy the phone from either Verizon or Apple, was if I was willing to take a new phone number and open a new account.  But after about 20 years I just didn’t feel like changing my phone number.

Maybe these guys are just saving me from myself.

 

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Comments
  1. kajoseph says:

    I can’t imagine! Glad you wrote about it. Hope you and family are well Still in DC pushing mortgages xo KJ

    C-Scape wrote:

    > Larry Kramer posted: “This is a little hard to explain, but I just > have to try. I am trying to buy a brand new Iphone5, and pay FULL > price for it because my Verizon Wireless plan still has 6 months left > on it. But neither Apple nor Verizon will sell it to me. &nbs” >

  2. MGMeditor says:

    Same here #verizon. I tried online and in-store.

  3. Jermaine says:

    I can definitely sympathize with your situation and i hope you havent completely given up. I too am hoping to get an iphone 5 but i prefer to wait a few months for my upgrade. In the case of getting a new line, to my understanding, it can be done without having to actually use that number. I have been told by Verizon that i can add a new line and use the phone i get for my current line and jus pay the fee for the extra line a month. I hope this helps.

  4. Jermaine says:

    You can add a line and use the phone purchased on the current line you already have and they will charge u the basic monthly fee for the unused line. I have done this with at&t and verizon has said they could do it that way also.

  5. What? That’s craziness! They did such a good job selling the product … why are they trying to “buy it back” so to speak?

  6. Timothy says:

    Funny company. Force customer to follow their rules.

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